Privacy Policy

Last updated: March 2026

Villa Casablanca Body Corporate is committed to protecting the privacy of our residents, lot owners, and visitors to this website. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information Collection

We may collect personal information when you interact with this website or communicate with the body corporate committee. This may include:

• Name and contact details (email address, phone number)
• Lot number and property details
• Correspondence submitted via contact forms or email to the committee
• Records related to body corporate meetings, motions, and maintenance requests

Use of Information

Personal information collected is used for the following purposes:

• Communicating body corporate matters including meeting notices, levy information, and maintenance updates
• Managing the day-to-day operations of the body corporate scheme
• Responding to enquiries and requests from lot owners and residents
• Complying with legal obligations under the Body Corporate and Community Management Act 1997 (Qld)

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Access to personal records is restricted to authorised committee members and our appointed body corporate manager. Digital records are stored on secure, password-protected platforms.

Third Parties

We do not sell, trade, or rent personal information to third parties. Information may be shared with our appointed body corporate manager (Stratacare) and related service providers solely for the purpose of managing the body corporate scheme. We may also disclose information where required by law or to comply with regulatory obligations.

Cookies

This website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use the site. You can configure your browser to refuse cookies, though some website features may not function as intended if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised “Last updated” date. We encourage residents to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or wish to request access to your personal information, please contact the Villa Casablanca Body Corporate Committee through the official channels listed on our Contacts page.